Dear Prospective Client:
Not all forklift training is the same! Shopping for a forklift trainer is very much different that shopping for a car, camera, suitcase or printer. Regardless which brand you choose, the same item you are interested in purchasing can be had at different stores for different prices, and wherever you shop, whatever you pay, the item is still the same.
Forklift training is different. NO training firm is accredited, certified or regulated by the provincial government, and as far as they are concerned, we can do whatever we want, and get paid for it. The Ministry of Labour leaves it up to the business to make they right decision, and hire the proper training firm. What you get from one trainer is very much different than each and every other trainer. All trainers do their own thing! And just about all of them deem that all your staff are more than qualified to operate your lift trucks. And why do they do that, because at the end of the day, it is your responsibility to ensure that the people you hire are competent to operate your lift trucks. Wouldn't you think that the company you would be hiring would make that recommendation to you based upon their professionalism? And the answer is NO! Most get a cheque and 'certify' everyone. Open-book tests, instructor-assisted tests, group tests, each staff corrects their own tests. That is not training and determining competency, especially for the hard-earned money you take out of your profits to hire a trainer. Don't you want to know which employees are qualified to operate your lift trucks safely?
NOT ALL TRAINING IS THE SAME!
Online training has crept into the Ottawa area recently as an alternative to formal training in a classroom and shop atmosphere. Its primary goal is not to do anything other than collect money from you and not provide any service to you or your business at the same time. It is simply a way out to garnish your hard earned dollars in order to provide a subpar service that does not follow Ministry of labour LAWS, CSA Guidelines or the Occupational Health and Safety Act.
Section 51 of the Act states the following:
The employer should be satisfied that the truck operator has demonstrated the foregoing skills to a person with expert knowledge on the safe operation of powered industrial lift trucks.
And it goes on to detail all the necessary tasks that a competent operator should be able to perform.
And CSA B335-15 states the following:
Only trained and authorized persons shall be permitted to operate a lift truck and shall meet the following criteria:
Operators shall meet the necessary medical and physical requirements as required for a specific application
Operators shall successfully complete knowledge verification and skills evaluation!
How does a DVD or online course lasting even as little as two hours fully teach everything your staff requires to know and understand when it takes Ideal Forklift Training several hours to complete? What are they missing? What are they not telling you or your staff? How are these courses properly evaluating your employees' skills at operating forklifts?
And more so, these online/DVD courses do not teach your staff the class or subclasses of lift trucks they will be required to operate.
And in the same CSA guideline, Section 7.5 Instructional skills and abilities, it states:
Effective application of adult teaching techniques
Written communication skills
Knowing where to obtain information
And again in the same guideline, 6.21.2, upgrade training (refresher training), it states
Knowledge verification and practical evaluation shall be performed
Explain to me, how does a DVD or online course capable of performing operational assessments? They don't! You pay and they do not deliver!
These computer courses do not follow OHSAct guidelines as well as CSA guidelines. You are not doing your due diligence by taking a money saving shortcut to either initially or refresher train your staff. All you are doing is trying to save time and money, and that won't cut it with a provincial judge.
The Ministry of Labour recently, as of December 2017, increased the liabilities for corporations from $500,000.00 per count for an incident that involves your staff to $1,500,000.00 And your operator's liabilities have increased from a mere $25,000.00 to as much as $100,000.00 This is no pocket change, for your staff, or your business. And don't forget the following:
- increased WSIB premiums
- increased insurance rates
- Ministry of Labour regular visits
- time lost, insurance companies, lawyers, court dates, and government inspections
DUE DILIGENCE must be practiced!
Not all training is the same! We differ. We do not show movies, and in most cases, train a full day, or more, and only once we feel someone has earned their full 'certification', do we deem them competent, and issue a certificate and permit. These documents must be earned, and not simply handed out because they came to the course and signed in. We sign off on the documentation, making these documents legal papers, and we do not do so until we are sure of their capabilities.
With 20 years of lift truck training experience, and only service that we provide is lift truck training, we are specialists in our trade, and we have no incidents under our belts. We will not issue documentation to your staff until such time they have proven that they are truly capable. Your staff's safety is your responsibility. The equipment and facility are yours as well. There is a lot to lose if you choose the wrong trainer. Earning money and making profits is difficult, and expensive.
When seeking a forklift training specialist, consider our services. I guarantee that you will not be disappointed. You will actually be very surprised on how comprehensive we are, and the quality of the various paperwork we turn in to you post course. And for all of that, our services are very competitive, price-wise! Think about it! We are both dealing with someone's mother, father, son, daughter, brother and/or sister. Don't they deserve to come home and see their families each and everyday? These are lives we are talking about, as well as limbs! You can always replace a desk or light bulb, but a human life is priceless! Why cut corners on your staff's health and safety? Consider us when choosing your next training provider. And by the way, we only teach lift trucks, propane/batteries, and nothing else.
We are the forklift training specialists, for Ottawa, and Eastern Ontario!